COMMITMENT TO QUALITY
Warranty Policy
We stand by the craftsmanship of our jewellery. Every piece of 22kt Gold
Plating and 1 Gram Gold is backed by our signature 1 Year Manufacturer
Guarantee.
The Guarantee
Our commitment to excellence ensures that your jewelry remains as stunning as the day you acquired it.
1 Year Coverage
Applicable on all 22kt Gold Plating and 1 Gram Gold items from the date of purchase.
Craftsmanship
Covers inherent manufacturing defects and plating inconsistencies under normal wear.
What is Covered
- Premature fading of 22kt Gold Plating under normal, intended use.
- Manufacturing defects in clasps, links, or settings present at the time of purchase.
- Integrity of the base metal framework on 1 Gram Gold items.
What is Not Covered
- Damage resulting from physical abuse, dropping, or improper storage.
- Tarnishing caused by exposure to harsh chemicals, perfumes, cosmetics, or acidic perspiration.
- Routine wear and tear, including minor surface scratches and normal color shifts over extended periods.
[vc_single_image image=”” img_size=”full” el_class=”wp-claim-img”]
Claiming Your Warranty
We have streamlined our claims process to ensure minimal disruption. To initiate a warranty claim, please ensure you have your documentation ready.
REQUIRED DOCUMENTATION
The original invoice or proof of purchase is strictly required to validate the 1-year timeframe.
