Delivery Policy
We are committed to delivering your exquisite pieces with the utmost care and
promptness. Review our delivery timelines and procedures below.
Domestic Shipping
A1 Gold Covering provides reliable island-wide delivery across Sri Lanka. We strive to ensure your jewelry reaches you securely and within the expected timeframe.
Standard Delivery
Expected delivery within 2-4 business days.
Please note that delivery to remote or distant areas may occasionally require an additional 1-2 business days. Deliveries are made from Monday to Saturday, excluding public holidays.
Order Processing
Quality assurance is paramount. Once an order is placed, our team meticulously inspects and packages each piece to ensure it meets our luxury standards.
All orders undergo a standard processing time of 24 to 48 hours before dispatch. Orders placed on weekends or public holidays will begin processing on the next business day.
Tracking Details
We believe in keeping you informed every step of the way. Transparency is key to our customer experience.
- Upon dispatch, you will receive an automated confirmation via Email and SMS.
- This notification will include your unique tracking number and a direct link to monitor your parcel’s journey.
- You can also track your order directly through your A1 Gold Covering account dashboard under ‘Order History’.
Delivery Partners
To guarantee the safety and security of your luxury items, we partner exclusively with trusted, premium courier services renowned for their reliability and careful handling.
Secure Transit
All packages are discreetly labeled and insured against loss or damage during transit.
